AWS Cloud Services — Setup, Optimisation and Support
We support organisations using Amazon Web Services, providing setup, optimisation and ongoing support for cloud infrastructure.
How this service helps
We support organisations using Amazon Web Services (AWS), providing setup, optimisation and ongoing support for cloud infrastructure. Whether you are running applications, hosting systems or managing backups, we review access, resilience and cost against the requirements of each workload.

What's Included
- EC2 virtual servers
- S3 storage solutions
- Backup and disaster recovery
- Secure networking and access control
- IAM and identity management
- Performance optimisation
- Cost review and right-sizing
How It Works
We review your AWS environment or design a new one from scratch — configuring compute, storage, networking, and security to match your requirements. Ongoing support covers monitoring, patching, and cost management.
- 01
Understand
Review your environment, constraints and business priorities.
- 02
Agree the scope
Define responsibilities, deliverables and the change window.
- 03
Implement
Make controlled changes with testing and a rollback plan.
- 04
Hand over
Validate the result and document ongoing ownership.
Plan the right scope
Start with workloads, identities and dependencies, rather than choosing a platform first. A migration plan should cover permissions, licensing, data protection, testing and what happens if a cutover needs to be reversed.
Useful information for our first conversation
- A list of applications, integrations and identity providers.
- Data volumes, retention needs and current licensing or cloud bills.
- Acceptable maintenance windows, recovery objectives and owners for user testing.
Questions before you decide
Do all systems need to move to the cloud?
No. A hybrid approach may suit applications with local dependencies, specialist hardware or specific operating requirements. Assess each workload against cost, resilience and manageability.
How do you plan migration disruption?
Document dependencies, test a representative group and agree a cutover window. Confirm rollback arrangements and user communications before moving production workloads; timings depend on the environment.
What affects cloud service costs?
Licences, compute size, storage, data transfer, backup and management all contribute. Compare the ongoing operating cost as well as the migration cost, and review usage after deployment.
What affects the quote?
The number of users, devices and sites, the condition of existing systems, required coverage and project complexity all affect scope. Licensing, hardware, third-party costs and ongoing management should be identified separately. Request a quote against a written service schedule so you can compare like for like.
Find support shaped around your organisation: IT support for education and business IT support.
Get expert AWS support for your organisation.
Get in touch for a no-obligation conversation about your requirements.
