Backup and Disaster Recovery, Planned and Tested
Protect important information with defined backup coverage, documented recovery procedures and restore testing.
How this service helps
Identify the information and applications your organisation needs to recover after deletion, equipment failure or an incident. We help define backup coverage, recovery time and acceptable data loss, then plan restore testing against those objectives.
What's Included
- Cloud-to-cloud Microsoft 365 backup
- File and server backup (on-site and offsite)
- Disaster recovery planning and documentation
- Recovery time objective (RTO) definition
- Recovery point objective (RPO) definition
- Regular restore testing and verification
- Business continuity documentation
How It Works
We assess what data needs protecting, how quickly it needs to be recovered, and what your budget allows. We then design a backup solution, implement it, and schedule regular restore tests to confirm it works when you need it.
- 01
Understand
Review your environment, constraints and business priorities.
- 02
Agree the scope
Define responsibilities, deliverables and the change window.
- 03
Implement
Make controlled changes with testing and a rollback plan.
- 04
Hand over
Validate the result and document ongoing ownership.
Plan the right scope
Define acceptable recovery time and data loss for each important system. Backup scope should cover what is protected, where copies are stored, who can restore them and how recovery is tested.
Useful information for our first conversation
- Critical applications, data owners and current backup coverage.
- Retention requirements and acceptable recovery time and data loss.
- Last restore-test results, recovery permissions and supplier dependencies.
Questions before you decide
What should a restore test demonstrate?
Check that selected files or applications can be recovered, that the restored information is usable and that the process meets the agreed recovery objectives. Record the result and resolve exceptions.
Is Microsoft 365 retention the same as backup?
Retention and backup serve different purposes. Review deletion scenarios, retention periods, recovery permissions and the ability to restore the information your organisation needs before choosing protection.
How often should recovery be reviewed?
Agree a schedule based on business impact and change. Revisit recovery plans when applications, data volumes, suppliers or access arrangements change, and after significant incidents.
What affects the quote?
The number of users, devices and sites, the condition of existing systems, required coverage and project complexity all affect scope. Licensing, hardware, third-party costs and ongoing management should be identified separately. Request a quote against a written service schedule so you can compare like for like.
Find support shaped around your organisation: IT support for education and business IT support.
Plan a recovery approach for your critical systems.
Get in touch for a no-obligation conversation about your requirements.